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Excellence in Customer Service-2014                  Bill's Ace Hardware

3/23/2015

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“Nominees in this category will be individuals or businesses with outstanding customer service based on first impressions, attitude, helpfulness, exceling above and beyond service expectations and promoting other businesses in the area.”

Bill’s Ace Hardware


What we see today at Bills Ace Hardware has been more than 30 years in the making. It actually started when Bill worked with his parents at a store in Idaho Falls, and where he first nurtured his approach to customer service. It’s really quite simple, he says: “give customers a wonderful shopping experience every time.” So, when he and Jill bought Bruce and Joyce Vetvick’s former Coast to Coast in Osceola 30 years ago, Bill brought that approach with him. “By caring for people, you want to help them. You treat them the way you want to be treated,” he says.

To this day, Bill says that the most exciting thing about having a business is being able to help keep Osceola vibrant and to be able to help people with their needs. Add to that the partnerships with the Chamber and Village and you can “work together as a team with a common goal in mind to keep Osceola thriving,” Bill says.
We are blessed to have such a robust service business in our downtown. We thank Bill, Jill and all of their employees for their service, their business and committment to the community. 
 

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    Author

    Team of authors contribute. Germaine Ross, Chamber Director, Nancy Beck,  Board Member.

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Contact Us:
Osceola Area Chamber and Main Street
PO Box 251
Osceola, WI 54020

715-755-3300

Info@myosceolachamber.org
Thank you to our 2021
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  • Home
  • Business Directory
    • Business by Category
  • Membership
    • Top 10 Reasons to Join
    • Why Belong
    • About Us >
      • Purpose
      • Board of Directors
      • Community Champions
      • Community Champion Investment
      • Advisory Council
      • Ambassador Program >
        • Customer Service Award Nomination
      • Grow Osceola
    • Join
    • Market Your Business
    • Membership FAQs
  • Volunteer
  • News/Events
    • Music on Main St.
    • Osceola Harvest Bazaar
    • Love Your Local
    • Doe on the Go
    • Picnics to Go
    • Osceola Town Calendar
    • Osceola Spring Fling
    • Celebrate Osceola
    • Light Up Osceola
    • Chamber Activities Calendar
    • Ribbon Cuttings
    • Osceola Doc Walks
    • Bird City Celebration
    • E-Newsletter Signup & Archives
  • Visit Osceola
    • Local Attractions
    • Area Attractions
    • Shopping >
      • Shop Small
      • The Looking Glass
      • Wildwood Flowers
      • Studio A Salon and Spa
      • Uptown Gift Boutique
      • Croixland Leather Works
      • Karita's Shoppe
      • Neumann Farms
      • Red Bird Music Store
      • Valley Spirits
      • Osceola Country Store
      • Dick's Fresh Market
      • Bill's Ace Hardware
      • Watershed Cafe
      • Adoray’s Treasures from the Heart
      • Coming Home
      • Style Escape
    • Dining >
      • Lucky Panda
      • Caribou
      • PY's Saloon & Grill
      • Dick's Fresh Market 2
    • Lodging
    • Things to Do >
      • Fall Itineraries
      • Winter Itineraries
      • Family Guide
      • Outdoor Adventures
      • Trails >
        • Hiking
        • Biking
        • Birding
        • Rivertown Trails Coalition
        • Walkable Community
      • Farm to Table
      • Romantic Get-Aways
      • Wine, Cheese & Chocolate Tour
    • Historic Downtown
    • Culture and Heritage
    • Map of the area
    • Remarkable Osceoleans
  • Main Street Community
    • Luminate Downtown Donation
  • Business in Osceola
    • Osceola Overview
    • Relocate Your Business
    • Area Schools
  • New Business/Entrepreneur Toolkit
    • Business ToolKit Table of Contents
    • Utilities Quick Ref Guide
    • ToolKit 1. Self-Assessment
    • ToolKit 2. Do The Market Research
    • ToolKit 3. Consult Experts
    • ToolKit 4. Plan
    • ToolKit 5. Do The Paperwork
    • ToolKit 6. Launch
    • ToolKit 7. Continue Learning
    • ToolKit 8. Enjoy The Challenge
  • Blog
  • Contact Us
    • Volunteer Sign-up
  • Annual Report 2019
  • Postcard
  • Osceola Strong
    • Osceola to GO-Restaurants
    • Osceola to Go-Other Businesses
    • Osceola Strong Donation
    • Tips for Retailers
  • Market & Economic Info
  • 2021 Legilstive Day
  • Memorials